Installation, Activation & Package Charges are to be paid in advance.
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Installation & Activation Charges are non refundable.
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Service Taxes will be charged extra GST @ 18%.
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All Package are valid for 30 days.
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Customers are requested to renew to their packages within expiry or almost within 23.00 hours after expiry to carry forward their Data.
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Customers can renew the Unlimited Packages any time within expiry date, in that case the remaining days will be added in the next renewal.
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Customers can renew the Limited Packages any time within expiry date, in that case the remaining data will be added in the next renewal.
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But the Package will be valid for next 30 days from the Renewal Date.
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Any kind of carry forward facilities will not be available for changing of existing packages.
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Customers can avail upto mentioned bandwidth for respective packages.
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The above packages are valid for selected area's of West Bengal telecom circle only.
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Terms & Conditions related to Online Refund Policy
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Online refund may be extended to the User, when the transaction is incomplete, in the sense that the User package is not renewed, but payment has been generated.
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				<p><span style="color: #00ccff;"><strong>Refund and Cancellation Policy</strong></span></p>
<p>Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.</p>
<p>In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:</p>
<p><span style="color: #00ccff;">Cancellation Policy</span></p>
<p>For Cancellations / Disconnections please contact the us via contact us link.</p>
<ul>
<li>Read in details regarding the cancellation procedure here first</li>
<li>Requests received later than 30 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.</li>
</ul>
<p><span style="color: #00ccff;">Refund Policy</span></p>
<p>We will try our best to create the suitable design &amp;service concepts for our clients. However the following policy is applicable to all customers:</p>
<ul>
<li>NO refunds, whatsoever.</li>
<li>Installation are non-refundable.</li>
<li>Subscription rental are non-refundable</li>
</ul>